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Accessibility Notice

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • We offer Brail room door numbers
  • Brail elevator floor numbers
  • Brail on public washrooms
  • All public washrooms offer wheelchair access
  • Wheelchairs available at the Front Desk at no charge
  • Extensive accessible parking in many locations
  • The restaurant offers comfortable space for dining and access

Accessible Guest Room Spaces

  • Brail room door numbers
  • Brail telephone keypads
  • Sound and light doorbells
  • Large washrooms with roll in roll out access
  • Shower Chairs
  • Accessible rooms offer extensive space
  • Televisions offer narration available as an option
  • All toiletries and condiments are located at wheelchair sitting level

Website Accessibility

Hotel Dene & Conference Centre is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Dene & Conference Centre’s Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology

Hotel Dene & Conference Centre’s Website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical specifications

Accessibility of Hotel Dene & Conference Centre Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Limitations and alternatives

Despite our best efforts to ensure accessibility of Hotel Dene & Conference Centre Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Website:

  • third-party integrations such as Tripadvisor, Instagram, TripTease, ChatBots, etc

Feedback & Contact

We welcome your feedback on the accessibility of the Hotel Dene & Conference Centre Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.

  • Phone: 780-594-0989
  • E-mail: info@hoteldene.com
  • Hotel address: Highway 28 & Route 897, Cold Lake, Alberta T9M 1P4
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